There's no question that mobile apps have become an integral part of our lives. We use them to communicate, entertain ourselves, get work done, and more. We have plenty of choices but we mostly stick to the same apps over time. Succeeding in crowded app markets starts with the ability to retain users’ attention.
Whether it’s a B2B website, a productivity software or the latest social networking app, live chats have changed the way we purchase, work, and play. They’ve also become an essential part of the customer experience, the missing piece to improve the user journey and scale your business strategy.