ClickCease
Analytics & Social Insights

Maximize growth with live analytics & AI Insights

Leverage powerful AI tools to get to know your users like never before and make informed business decisions.

Take your data analysis to new heights with powerful AI tools

Our easy-to-use dashboard allows you to analyze your first-party data in real-time and access AI-powered Insights and recommendations to drive your business strategy.

Topic Analysis

See what users are talking about

Access all the real-time data you need to effectively shape your user engagement strategies:

  • Discover trending topics posted by users
  • Track volume and frequency of posts
  • Easily identify and predict trends
Sentiment Analysis

Track user emotions in real-time

Understand how your users feel about different topics to create strategies that resonate and drive revenue:

  • Monitor overall user emotions
  • Dive deeper into sentiments per topic
  • Track positive and negative reactions
Content Insights

Understand user reactions to topics

Dive deeper into sentiments with AI-powered recommendations to guide your strategies:

  • See detailed post summaries
  • Understand the emotional context
  • Get tailored recommendations

Unlock next level insights with GPT-powered research

Take advantage of everything AI has to offer with our GPT-powered conversational research tool to help you understand your users like never before.

Research Prompt

Get started with a simple question

Ask a question in Research to get personalized answers based on the content your users post:

  • Type a question to get started
  • Or use the prompt templates
  • Set custom date/time for research
Research Result and Chat

Interactive insights at your fingertips

The research bot analyzes all your posts to generate detailed research reports:

  • Get personalized community insights
  • Dig deeper with follow up questions
  • Download the final reports
Content Reference

Ground your research in facts

The research bot gives you access to the original user-generated content cited in the research:

  • Citation and links included in the research
  • Click to easily see the original content
  • History display of research questions

Data-driven decisions made easy

Access all your live engagement data and analytics from one dashboard to stay updated on your community and make agile decisions.

Social Analytics

Content Data

Dive into user-generated content on your platform to create better engagement strategies. See how often users posts, their daily habits on your platform, and so much more.

Abstract visualization of new posts that are being analyzed

Posts

See the number of new posts created by users on your platform, and its percentage compared to last month.

Abstract visualization of the amount of comments by users

Comments

View the amount of comments by users, and its percentage compared to last month.

Abstract visualization of the amount of reactions by users

Reactions

View the amount of reactions by users, and its percentage compared to last month.

Abstract visualization of the amount of mentions users used

Mentions

See the amount of @mentions and its percentage compared to last month.

Abstract visualization of app user activity

User Activity Distribution

Number of posting users, commenting users, reacting users, voting users, and lurking users.

Abstract visualization of daily engagement by users

Daily Engagements

Number of posts, comments, reactions and mentions created.

Abstract visualization of the most popular post types

Post Types

Analyze the most popular post types based on the number of posts created by users.

Abstract visualization of users joining or leaving the in-app community

Community Member

Overall number of users that joined and leaved the community.

Abstract visualization of posts, comments, and reactions by users

Actions Performed by New Users

Number of posts, comments, and reactions performed by users who joined in the selected month.

Abstract visualization of the top 10 communities

Top Communities

List of the top 10 communities with the highest number of members, posts, comments, reactions, and mentions.

Abstract visualization of the reach and impressions of content

Reach and Impression

Insights to the reach and impressions of content.

Abstract visualization of a tracker that shows posts with the most engagement

Post Analytics

Track/filter posts with the most engagement, and comments.

Report showing engagement data

Analytics Data Export

Export a report showing engagement data in a selected date range.

User Data

Easily see the growth of your community and identify the top voices leading the way. Access all the user data you need from big picture down to individual members.

Abstract visualization of the amount of new and existing users

Newly Activated Users

Number of new and existing users within the selected date range.

Abstract visualization of app user engagement

User Engagement

Gain insight into your user engagement with data on users who post and comment.

Abstract visualization of an overview of statistics of influencers

Top Influencers

Instantly access users whose posts have the most engagement.

Abstract visualization of users who post the most

Top Posters

An overview of users who post the most content in your communities.

Abstract visualization of an overview of users who comment the most

Top Commenters

An overview of users who comment the most.

Abstract visualization of an overview of users who react the most

Top Reactors

An overview of users who react the most.

Abstract visualization of users with statistics

Social Users

Overview of all users with their amount of posts, joined communities, reactions and comments.

Chat Analytics

Channel Data

Discover which channels your community prefers for communication, how frequently they send messages, and their active times. Compare the data to the previous month to track your growth or refine your engagement strategies.

Abstract visualization of the number of messages send

Messages

View the number of messages send, and its percentage compared to last month.

A flagged message

Flagged Messages

View the number of flagged messages, and its percentage compared to last month.

Abstract visualization of the amount of reactions

Reactions

Number of reactions, and its percentage compared to last month.

Abstract visualization of new messages sent by users

New Messages by day

See an overview of new messages sent by users on your platform each day.

Abstract visualization the number of channels by type

Channels Count by Type

Number of channels by type.

Abstract visualization the number of users

Users by Day

See the number of unique users who send messages in your network each day.

Abstract visualization of an overview of total messages sent grouped per type

Total Messages by Type

Number of created messages by types.

Abstract visualization of the amount of created channels

New Channel by Types

Number of created channels by day.

Abstract visualization of the top group chats

Top Group Chat Channels

This is the overall top group chats.

Abstract visualization of a graph showing the percentage of messages created by channel

Total Messages by Channel

Track and analyse the percentage of messages created by channel.

Abstract visualization of an heatmap showing messages sent per hour

Messages Heatmap

Number of messages sent per hour presented in a heatmap for precise insights.

User Data

Gain insights into your chat users with detailed statistics and analytics that help you understand key trends and the overall health of your community's communications.

Abstract visualization of messaging

Messages Sent

Average number of messages sent per user, and its percentage compared to last month.

Abstract visualization of a chat channel

Channels Joined

Average number of channels joined per person, and its percentage compared to last month.

Abstract visualization of a chat channel

Channels Left

Average number of channels left per person, and its percentage compared to last month.

Circle graph showing number of new users

Newly Activated Users

Number of new users that have joined within a selected time period.

Abstract visualization of user statistics

Chat Users

Overview of all users with their amount of messages, flagged messages, and joined channels.

Report showing engagement data

Analytics Data Export

Export a report showing engagement data in a selected date range.

Explore more of Amity Social Cloud

Amity goes beyond offering the complete suite of social features to include powerful tools to analyze, moderate, and monetize your in-app communities.

Maximize your app's revenue potential with Amity Social Cloud
Monetization
Build positive & safe communities with Amity Social Cloud
Moderation
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