Amity's per-MAU pricing is cost-effective and fits any app with any usage.
MAU (Monthly Active Users) is the number of unique users (with uniqueness defined by the user-ID) that create or consume content on Amity Social Cloud servers.
Amity Social Cloud is ready-to-use, the only things left to do are integration and frontend.
Host unlimited connections, messages, and users with Amity Social Cloud. Don't limit your room to grow!
Analyze data in real-time, and create a safe community for your users with our powerful analytics & moderation tools.
Rapidly deploy Amity Social Cloud with an uptime SLA guarantee of 99.9%.
Concurrent Connections are counted as the highest number of concurrently connected devices to the Amity Social Cloud servers. Please note this counts devices, not users.
Concurrent Connections are counted as the highest number of concurrently connected devices to the Amity Social Cloud servers. Please note this counts devices, not users.
Images can be moderated using a machine learning driven image annotator.
Images can be moderated using a machine learning driven image annotator.
Messaging Essentials
Show real-time user availability/status, which users can enable or disable.
Show real-time user availability/status, which users can enable or disable.
Social Essentials
Show real-time user availability/status, which users can enable or disable.
Show real-time user availability/status, which users can enable or disable.
Messaging Essentials
Let users know that their message has been successfully delivered.
Let users know that their message has been successfully delivered.
Messaging Essentials
Let users know when their messages have been read.
Let users know when their messages have been read.
Messaging Essentials
Let users react to messages using text, emojis, stickers, and thumbs up.
Let users react to messages using text, emojis, stickers, and thumbs up.
Messaging Essentials
Allow users to tag others in messages and chats.
Allow users to tag others in messages and chats.
Messaging Essentials
Display list of members in a chat channel.
Display list of members in a chat channel.
Messaging Essentials
Display the number of unread messages to bring users back into the chat.
Display the number of unread messages to bring users back into the chat.
Messaging Essentials
Notify users with push notifications when they receive messages or are mentioned in conversations.
Notify users with push notifications when they receive messages or are mentioned in conversations.
Messaging Essentials
Organize chat channels with subchannels.
Organize chat channels with subchannels.
Messaging Essentials
Allow users to reply to messages as a thread.
Allow users to reply to messages as a thread.
Messaging Essentials
Show the Open Graph thumbnail image from URLs shared by users in chat channels.
Show the Open Graph thumbnail image from URLs shared by users in chat channels.
Messaging Essentials
Images are automatically resized into multiple sizing options.
Images are automatically resized into multiple sizing options.
Messaging Essentials
Videos are automatically resized to the maximum size of 480p.
Videos are automatically resized to the maximum size of 480p.
Messaging Essentials
Sent messages are stored and easily accessible for users.
Sent messages are stored and easily accessible for users.
Messaging Essentials
Search for messages by text content, mentions or user.
Search for messages by text content, mentions or user.
Messaging Essentials
Allow users to edit and delete already sent messages.
Allow users to edit and delete already sent messages.
Messaging Essentials
Search for users in a channel to find and mention them.
Search for users in a channel to find and mention them.
Messaging Essentials
Search for and retrieve channels that match specific criteria.
Search for and retrieve channels that match specific criteria.
Messaging Essentials
Display various types of media, such as images, videos, and documents that are shared within a channel.
Display various types of media, such as images, videos, and documents that are shared within a channel.
Messaging Essentials
Messaging Essentials
Messaging Essentials
Chat Channels
One-to-one private chat channels for users to message each other.
One-to-one private chat channels for users to message each other.
Chat Channels
Public group chat channels can be discovered by all users and admins.
Public group chat channels can be discovered by all users and admins.
Chat Channels
Private group chat channels that can only be viewed by users that are invited.
Private group chat channels that can only be viewed by users that are invited.
Chat Channels
Live Chat Channels enable users to message in real-time during live events.
Live Chat Channels enable users to message in real-time during live events.
Chat Channels
Broadcast chat channels only allow admin users to send messages, and users in the channel will be under read-only mode.
Broadcast chat channels only allow admin users to send messages, and users in the channel will be under read-only mode.
Message Types
Allow users to send text messages.
Allow users to send text messages.
Message Types
Allow users to send image messages.
Allow users to send image messages.
Message Types
Allow users to send video messages.
Allow users to send video messages.
Message Types
Allow users to send audio messages.
Allow users to send audio messages.
Message Types
Allow users to share file messages.
Allow users to share file messages.
Message Types
If text, image, audio, video, and file type messages are not enough, you can create your own custom post with whatever data you need for rendering.
If text, image, audio, video, and file type messages are not enough, you can create your own custom post with whatever data you need for rendering.
Social Essentials
Let users react to posts or comments using text, emojis, stickers, and thumbs up.
Let users react to posts or comments using text, emojis, stickers, and thumbs up.
Social Essentials
Increase post engagement by allowing your users to comment.
Increase post engagement by allowing your users to comment.
Social Essentials
Show previews from URLs posted by users.
Show previews from URLs posted by users.
Social Essentials
Allow users to use #hashtags in posts and comments.
Allow users to use #hashtags in posts and comments.
Social Essentials
Allow users to tag others in posts and comments.
Allow users to tag others in posts and comments.
Social Essentials
Updates and edits are reflected immediately to all users on your platform.
Updates and edits are reflected immediately to all users on your platform.
Social Essentials
Display recommended, trending and categories of community groups to your users.
Display recommended, trending and categories of community groups to your users.
Social Essentials
Gain insight with engagement analytics for your users.
Gain insight with engagement analytics for your users.
Activity Feeds
An aggregate of both user and group feeds.
An aggregate of both user and group feeds.
Activity Feeds
A collection of posts from members of the group or community.
A collection of posts from members of the group or community.
Activity Feeds
A collection of posts for a user's timeline.
A collection of posts for a user's timeline.
Activity Feeds
Define your post ranking algorithm based on engagement rates and time of posting.
Define your post ranking algorithm based on engagement rates and time of posting.
Activity Feeds
Whether you're querying a user, group, or global feed, a maximum of 20 posts will be returned at a time.
Whether you're querying a user, group, or global feed, a maximum of 20 posts will be returned at a time.
Posts & Comments
Allow users to create text posts.
Allow users to create text posts.
Posts & Comments
Let users create single image posts or create gallery posts.
Let users create single image posts or create gallery posts.
Posts & Comments
Allow users to create video posts.
Allow users to create video posts.
Posts & Comments
Allow users to create livestream video posts.
Allow users to create livestream video posts.
Posts & Comments
Let users create file posts. They can share up to ten files in a single post.
Let users create file posts. They can share up to ten files in a single post.
Posts & Comments
Allow users to create engaging poll posts with pre-defined answers.
Allow users to create engaging poll posts with pre-defined answers.
Posts & Comments
If text, image, video, and file type posts are not enough, you can create your own custom post with whatever data you need for rendering.
If text, image, video, and file type posts are not enough, you can create your own custom post with whatever data you need for rendering.
Posts & Comments
Allow users to share posts internally on the platform and externally to other platforms.
Allow users to share posts internally on the platform and externally to other platforms.
Posts & Comments
Allow users to edit and delete posts.
Allow users to edit and delete posts.
Posts & Comments
Allow users to reply to other comments inline/nested which encourages better discussion and responses.
Allow users to reply to other comments inline/nested which encourages better discussion and responses.
Posts & Comments
Allow users to edit and delete comments.
Allow users to edit and delete comments.
Communities
Make community groups accessible for all users, anyone can see who's in the group and what they post.
Make community groups accessible for all users, anyone can see who's in the group and what they post.
Communities
Make community groups accessible only for certain users, only accepted members can see who's in the group and what they post.
Make community groups accessible only for certain users, only accepted members can see who's in the group and what they post.
Communities
Display the top trending communities to your users.
Display the top trending communities to your users.
Communities
Display a list of recommended communities to your users.
Display a list of recommended communities to your users.
Communities
Manage community categories so users can easily find the communities of their interest.
Manage community categories so users can easily find the communities of their interest.
Communities
Allow users to view the other members and moderators within a community.
Allow users to view the other members and moderators within a community.
Communities
Allow users to join the communities of their interest within your app.
Allow users to join the communities of their interest within your app.
Communities
Allow users to create their own community groups within your app.
Allow users to create their own community groups within your app.
Communities
Allow users to leave the communities within your app.
Allow users to leave the communities within your app.
User Profiles
Display an avatar associated with this user.
Display an avatar associated with this user.
User Profiles
Display the follower count of a user.
Display the follower count of a user.
User Profiles
Display the number of posts from a user.
Display the number of posts from a user.
User Profiles
Users can establish new relationships by following each other, and interact with shared content.
Users can establish new relationships by following each other, and interact with shared content.
User Profiles
Allow users to update information related to their profile such as display name, avatar, profile description, etc.
Allow users to update information related to their profile such as display name, avatar, profile description, etc.
User Profiles
Allow users to search for other users using their display name.
Allow users to search for other users using their display name.
User Profiles
Display a list of user's roles, such as admin or moderator.
Display a list of user's roles, such as admin or moderator.
Analytics
Access detailed engagement data and key statistics related to your platform and users whenever you want.
Access detailed engagement data and key statistics related to your platform and users whenever you want.
Analytics
See the number of new posts and comments created by users on your platform.
See the number of new posts and comments created by users on your platform.
Analytics
Track posts with the most engagement and posts with popular comments.
Track posts with the most engagement and posts with popular comments.
Analytics
Analyze the most popular post types based on the number of posts created by users.
Analyze the most popular post types based on the number of posts created by users.
Analytics
Keep track of various feeds with the highest number of posts by users.
Keep track of various feeds with the highest number of posts by users.
Analytics
Gain insight into your user engagement with data on users who post and comment.
Gain insight into your user engagement with data on users who post and comment.
Analytics
See the number of unique users who send messages in your network each day.
See the number of unique users who send messages in your network each day.
Analytics
Export a report showing active users in a selected date range.
Export a report showing active users in a selected date range.
Analytics
Access users whose posts have the most engagement.
Access users whose posts have the most engagement.
Analytics
See an overview of new messages sent by users on your platform each day.
See an overview of new messages sent by users on your platform each day.
Analytics
Number of messages sent per hour presented in a heatmap for precise insights.
Number of messages sent per hour presented in a heatmap for precise insights.
Analytics
Track and analyse the total number of messages created by channel.
Track and analyse the total number of messages created by channel.
Analytics
Export a report showing engagement data in a selected date range.
Export a report showing engagement data in a selected date range.
Moderation
Moderation
Content Moderation
Content Moderation
Flagged posts are presented to the admin for further review and action. The admin can then choose to delete that content.
Flagged posts are presented to the admin for further review and action. The admin can then choose to delete that content.
Content Moderation
Flagged comments are presented to the admin for further review and action. The admin can then choose to delete the comments.
Flagged comments are presented to the admin for further review and action. The admin can then choose to delete the comments.
Content Moderation
Allow community owners to decide whether a post is published on the feed for all members to see.
Allow community owners to decide whether a post is published on the feed for all members to see.
Content Moderation
Any content containing URLs can be monitored so that only specific domains are allowed.
Any content containing URLs can be monitored so that only specific domains are allowed.
Content Moderation
Automatically filter out profanity within chat channels. Specific keywords or phrases can be added to a global blocklist.
Automatically filter out profanity within chat channels. Specific keywords or phrases can be added to a global blocklist.
Content Moderation
The content is only marked as deleted. This means that the content still exists in the database.
The content is only marked as deleted. This means that the content still exists in the database.
Content Moderation
The content data, along with its reactions, comments and replies, are removed from the database.
The content data, along with its reactions, comments and replies, are removed from the database.
Content Moderation
Rate limiting a chat channel controls the speed of messages that is published to all concurrent users in the channel.
Rate limiting a chat channel controls the speed of messages that is published to all concurrent users in the channel.
User Moderation
Allow users to block other users.
Allow users to block other users.
User Moderation
Flagged users are presented to the admin for further review and action. The admin can then choose to mute or ban the user.
Flagged users are presented to the admin for further review and action. The admin can then choose to mute or ban the user.
User Moderation
A muted user cannot send messages in a channel. However, muted users are still allowed to see the messages in a channel.
A muted user cannot send messages in a channel. However, muted users are still allowed to see the messages in a channel.
User Moderation
Admins can ban users to permanently remove them from a chat or group so they are no longer able to participate or observe messages in that channel.
Admins can ban users to permanently remove them from a chat or group so they are no longer able to participate or observe messages in that channel.
User Moderation
Admins have the ability to impose a global ban on a user.
Admins have the ability to impose a global ban on a user.
Administrators & Moderators
Create new user roles with customized permissions.
Create new user roles with customized permissions.
Administrators & Moderators
Network moderators can moderate all posts, comments, and users in all communities across the entire network.
Network moderators can moderate all posts, comments, and users in all communities across the entire network.
Administrators & Moderators
Community moderators can moderate all posts, comments, and users in within a community.
Community moderators can moderate all posts, comments, and users in within a community.
Administrators & Moderators
Admins can promote and demote a user's role in a community.
Admins can promote and demote a user's role in a community.
Security
Data in transit is always encrypted with the latest TLS protocol.
Data in transit is always encrypted with the latest TLS protocol.
Security
Data at rest is always encrypted via AES-256 encryption.
Data at rest is always encrypted via AES-256 encryption.
Security
Our API allows you to hard delete user data and content according to GDPR standards.
Our API allows you to hard delete user data and content according to GDPR standards.
Compliance
Amity Social Cloud is SOC2 Type II certified.
Amity Social Cloud is SOC2 Type II certified.
Compliance
Amity Social Cloud is ISO27001 certified.
Amity Social Cloud is ISO27001 certified.
Compliance
Amity Social Cloud is GDPR compliant.
Amity Social Cloud is GDPR compliant.
Infrastructure
Amity offers servers in the following locations: USA (North Virginia), Germany (Frankfurt), and Singapore.
Amity offers servers in the following locations: USA (North Virginia), Germany (Frankfurt), and Singapore.
Infrastructure
Amity Social Cloud supports Single Sign-On (SSO) with Security Assertion Markup Language (SAML) integration.
Amity Social Cloud supports Single Sign-On (SSO) with Security Assertion Markup Language (SAML) integration.
Infrastructure
Webhook Events is a great way you can extend and build custom functionalities on your own by receiving triggers from Amity Social Cloud.
Webhook Events is a great way you can extend and build custom functionalities on your own by receiving triggers from Amity Social Cloud.
Our Support Packages offer various levels of technical assistance. All agreements include standard support, with additional packages available to meet your specific needs.
MAU (Monthly Active Users) is the number of unique users (with uniqueness defined by the user-ID) that create or consume content on Amity Social Cloud servers through SDK or API within a monthly billing cycle. All service requests except authentication* are counted as MAU. MAU number is based on per-user instead of per-device, meaning that a user with the same user-ID with multiple devices will be counted as 1 MAU.
*Authentication service requests are Token, register device, register session.
The Basic plan is designed to get you started quickly with the Amity Chat module. The Advanced Plan is designed to help you utilize Chat, Social, and Video to create fully immersive experiences in your applications and digital platforms. While the Max plan includes all features of the Advanced plan and can be designed for companies that have large MAU and usage.
Inactive users are the total number of users, with uniqueness defined by its user ID, created within the Amity Social Cloud account that does not establish any connection to any Amity Social Cloud network in the period of month MAU is being calculated.
Video Service Minutes are calculated as the total number of minutes the viewers view on all videos within an Amity Social Cloud account - the minute views units are separated into 3 types depending on video resolution the viewer views at - SD (720p or less), HD (720p) and FHD (1080p) - and are charged at a different rate. All minute-view charges are rounded up to the nearest minute.
For example:
Account A: Created a live stream for 30 minutes, there are 700 viewers who view from start to the end in 480p resolution, with another 500 viewers joined at the 13-minute mark until the end in 720p resolution. Amity Video charges will be as followed:
SD Minute View: 700 viewers * 30 minute / view = 21,000 minute-views
HD Minute View: 500 viewers * 17 minute / view = 8,500 minute-views
SD Minute View Charge: $0.0014 / minute-view * 21,000 minute-views = $29.4
HD Minute View Charge: $0.0034 / minute-view * 8,500 minute-views = $28.9
Total Charge: $29.4 + $28.9 = $58.3
Please note that this example does not take into account any minute-views credit Account A may have. If Account A has any minute-views credit it will be deducted from the Minute-View before calculating the charge.
Concurrent Connections are counted as the highest number of concurrently connected devices to the Amity Social Cloud servers during the month. Only the highest peak of the entire month is used to determine the overcharges when the free quota is surpassed. Going above the free quota multiple times during that month will not incur any additional charges as long as it is still below the highest peak recorded. Please note this counts devices, not users - if a user connects from two devices, this counts as 2 concurrent connections. This also includes when the users connect from a website and the tab is still open. We recommend connecting the user only when it is needed.
File Storage is counted as the total amount of storage used by an account. This includes all images, videos, live-video and other files uploaded within an application across all Amity Social Cloud modules.
Max Group Size is counted as the total number of users a group can contain. When you exceed maximum group size in your plan, all new channel join requests will be rejected.
Image Moderation is counted as the number of images uploaded by the users that is analyzed by the Image Moderation system.
Each plan comes with different access to features and might have different limitations or free quotas. Additional fees will apply once you exceed the limitations or free quota of your plan for video service minutes viewed, maximum concurrent connections, number of images analyzed by the Image Moderation system and file storage. Inactive users overcharge fees will apply if the number of inactive users exceeds 10x of your MAU.
Any client regardless of their tier can get Enterprise Support for an additional fee. The plan is for clients who need faster and more consultative technical support which includes:
“Amity has been an amazing partner for us on our journey to transform the company into one of the premier digital shops in the region.”
“The powerful collaboration in the software also exists in Amity's management culture, which works hand in hand with companies to build the best product for them.”
