Amity's per-MAU pricing is cost-effective and fits any app with any usage.
MAU (Monthly Active Users) is the number of unique users (with uniqueness defined by the user-ID) that create or consume content on Amity Social Cloud servers.
Amity Social Cloud is ready-to-use, the only things left to do are integration and frontend.
Host unlimited connections, messages, and users with Amity Social Cloud. Don't limit your room to grow!
Analyze data in real-time, and create a safe community for your users with our powerful analytics & moderation tools.
Rapidly deploy Amity Social Cloud with an uptime SLA guarantee of 99.9%.
Concurrent Connections are counted as the highest number of concurrently connected devices to the Amity Social Cloud servers. Please note this counts devices, not users.
Concurrent Connections are counted as the highest number of concurrently connected devices to the Amity Social Cloud servers. Please note this counts devices, not users.
One way communication channel for organizations who want to make announcements, promote products, etc. Users are not able to respond in these channels.
One way communication channel for organizations who want to make announcements, promote products, etc. Users are not able to respond in these channels.
Use Amity Social SDK to enable your communities to voice their thoughts in both public and private in-app Groups.
Use Amity Social SDK to enable your communities to voice their thoughts in both public and private in-app Groups.
Allow users to express themselves by sharing posts, images, and other media on their timeline, with which other users can interact.
Allow users to express themselves by sharing posts, images, and other media on their timeline, with which other users can interact.
Centralize content on the Newsfeed, so your users can get the latest updates from their groups and people they follow, all in one place.
Centralize content on the Newsfeed, so your users can get the latest updates from their groups and people they follow, all in one place.
Stream your events virtually and see community interaction as it happens. Host immersive in-app live events and stream them to millions of people from all over the world.
Stream your events virtually and see community interaction as it happens. Host immersive in-app live events and stream them to millions of people from all over the world.
Engage users by providing them with real-time alerts regarding in-app activities, messages, Reactions, and more.
Engage users by providing them with real-time alerts regarding in-app activities, messages, Reactions, and more.
Connect with users instantly by letting them interact directly with you and other viewers as they watch Stories.
Connect with users instantly by letting them interact directly with you and other viewers as they watch Stories.
Record your live streams and save them after your event ends.
Record your live streams and save them after your event ends.
MAU (Monthly Active Users) is the number of unique users (with uniqueness defined by the user-ID) that create or consume content on Amity Social Cloud servers through SDK or API within a monthly billing cycle. All service requests except authentication* are counted as MAU. MAU number is based on per-user instead of per-device, meaning that a user with the same user-ID with multiple devices will be counted as 1 MAU.
*Authentication service requests are Token, register device, register session.
The Basic plan is designed to get you started quickly with the Amity Chat module. The Advanced Plan is designed to help you utilize Chat, Social, and Video to create fully immersive experiences in your applications and digital platforms. While the Max plan includes all features of the Advanced plan and can be designed for companies that have large MAU and usage.
Inactive users are the total number of users, with uniqueness defined by its user ID, created within the Amity Social Cloud account that does not establish any connection to any Amity Social Cloud network in the period of month MAU is being calculated.
Video Service Minutes are calculated as the total number of minutes the viewers view on all videos within an Amity Social Cloud account - the minute views units are separated into 3 types depending on video resolution the viewer views at - SD (720p or less), HD (720p) and FHD (1080p) - and are charged at a different rate. All minute-view charges are rounded up to the nearest minute.
For example:
Account A: Created a live stream for 30 minutes, there are 700 viewers who view from start to the end in 480p resolution, with another 500 viewers joined at the 13-minute mark until the end in 720p resolution. Amity Video charges will be as followed:
SD Minute View: 700 viewers * 30 minute / view = 21,000 minute-views
HD Minute View: 500 viewers * 17 minute / view = 8,500 minute-views
SD Minute View Charge: $0.0014 / minute-view * 21,000 minute-views = $29.4
HD Minute View Charge: $0.0034 / minute-view * 8,500 minute-views = $28.9
Total Charge: $29.4 + $28.9 = $58.3
Please note that this example does not take into account any minute-views credit Account A may have. If Account A has any minute-views credit it will be deducted from the Minute-View before calculating the charge.
Concurrent Connections are counted as the highest number of concurrently connected devices to the Amity Social Cloud servers at any given time. Please note this counts devices, not users - if a user connects from two devices, this counts as 2 concurrent connections. This also includes when the users connect from a website and the tab is still open. We recommend connecting the user only when it is needed.
File Storage is counted as the total amount of storage used by an account. This includes all images, videos, live-video and other files uploaded within an application across all Amity Social Cloud modules.
Max Group Size is counted as the total number of users a group can contain. When you exceed maximum group size in your plan, all new channel join requests will be rejected.
Image Moderation is counted as the number of images uploaded by the users that is analyzed by the Image Moderation system.
Each plan comes with different access to features and might have different limitations or free quotas. Additional fees will apply once you exceed the limitations or free quota of your plan for video service minutes viewed, maximum concurrent connections, number of images analyzed by the Image Moderation system and file storage. Inactive users overcharge fees will apply if the number of inactive users exceeds 10x of your MAU.
Any client regardless of their tier can get Enterprise Support for an additional fee. The plan is for clients who need faster and more consultative technical support which includes:
“Amity has been an amazing partner for us on our journey to transform the company into one of the premier digital shops in the region.”
“The powerful collaboration in the software also exists in Amity's management culture, which works hand in hand with companies to build the best product for them.”
