Amity Social Cloud is ready-to-use, the only things left to do are integration and frontend.
Host unlimited connections, messages, and users with Amity Social Cloud. Don't limit your room to grow!
Analyze data in real-time, and create a safe community for your users with our powerful moderation tools.
Rapidly deploy Amity Social Cloud with an uptime SLA guarantee of 99.95%.
Concurrent Connections are counted as the highest number of concurrently connected devices to the Amity Social Cloud servers. Please note this counts devices, not users.
Automatically moderate images that contain nudity, violence, suggestive, and disturbing images.
Messaging Essentials
Show real-time user availability/status, which users can enable or disable.
Messaging Essentials
Let users know that their message has been successfully delivered.
Messaging Essentials
Let users know when their messages have been read.
Messaging Essentials
Let users react to messages using text, emojis, stickers, and thumbs up.
Messaging Essentials
Allow users to tag others in messages and chats.
Messaging Essentials
Display list of members in a chat channel.
Messaging Essentials
Display the number of unread messages to bring users back into the chat.
Messaging Essentials
Notify users with push notifications when they receive messages or are mentioned in conversations.
Messaging Essentials
Organize chat channels with subchannels.
Messaging Essentials
Allow users to reply to messages as a thread.
Messaging Essentials
Show the Open Graph thumbnail image from URLs shared by users in chat channels.
Messaging Essentials
Images are automatically resized into multiple sizing options.
Messaging Essentials
Videos are automatically resized to the maximum size of 480p.
Messaging Essentials
Sent messages are stored and easily accessible for users.
Messaging Essentials
Search for messages by text content, mentions or user.
Messaging Essentials
Allow users to edit and delete already sent messages.
Messaging Essentials
Search for users in a channel to find and mention them.
Messaging Essentials
Search for and retrieve channels that match specific criteria.
Messaging Essentials
Display various types of media, such as images, videos, and documents that are shared within a channel.
Messaging Essentials
Enable users to customize their push notification preferences.
Messaging Essentials
Shows a preview of chat content, including sender information.
Messaging Essentials
User interfaces and components that can be fully customized to meet your app's unique requirements.
Messaging Essentials
White-label Figma Chat UI Kit.
Chat Channels
One-to-one private chat channels for users to message each other.
Chat Channels
Public group chat channels can be discovered by all users and admins.
Chat Channels
Private group chat channels that can only be viewed by users that are invited.
Chat Channels
Live Chat Channels enable users to message in real-time during live events.
Chat Channels
Broadcast chat channels only allow admin users to send messages, and users in the channel will be under read-only mode.
Message Types
Allow users to send text messages.
Message Types
Allow users to send image messages.
Message Types
Allow users to send video messages.
Message Types
Allow users to send audio messages.
Message Types
Allow users to share file messages.
Message Types
If text, image, audio, video, and file type messages are not enough, you can create your own custom post with whatever data you need for rendering.
Social Essentials
Let users react to posts or comments using text, emojis, stickers, and thumbs up.
Social Essentials
Increase post engagement by allowing your users to comment.
Social Essentials
Show previews from URLs posted by users.
Social Essentials
Allow users to use #hashtags in posts and comments.
Social Essentials
Allow users to tag others in posts and comments.
Social Essentials
Show real-time user availability/status, which users can enable or disable.
Social Essentials
Updates and edits are reflected immediately to all users on your platform.
Social Essentials
Notify users with push notifications when there are social interactions on your platform.
Social Essentials
Display recommended, trending and categories of community groups to your users.
Social Essentials
Gain insight with engagement analytics for your users.
Social Essentials
User interfaces and components that can be fully customized to meet your app's unique requirements.
Social Essentials
White-label Figma Social UI Kit.
Activity Feeds
An aggregate of both user and group feeds.
Activity Feeds
A collection of posts from members of the group or community.
Activity Feeds
A collection of posts for a user's timeline.
Activity Feeds
Define your post ranking algorithm based on engagement rates and time of posting.
Activity Feeds
Whether you're querying a user, group, or global feed, a maximum of 20 posts will be returned at a time.
Posts & Comments
Allow users to create text posts.
Posts & Comments
Let users create single image posts or create gallery posts.
Posts & Comments
Allow users to create video posts.
Posts & Comments
Allow users to create livestream video posts.
Posts & Comments
Let users create file posts. They can share up to ten files in a single post.
Posts & Comments
Allow users to create engaging poll posts with pre-defined answers.
Posts & Comments
If text, image, video, and file type posts are not enough, you can create your own custom post with whatever data you need for rendering.
Posts & Comments
Allow users to share posts internally on the platform and externally to other platforms.
Posts & Comments
Allow users to edit and delete posts.
Posts & Comments
Allow users to reply to other comments inline/nested which encourages better discussion and responses.
Posts & Comments
Allow users to edit and delete comments.
Posts & Comments
Gain deep insights into the reach of your social content, providing essential data.
Communities
Make community groups accessible for all users, anyone can see who's in the group and what they post.
Communities
Make community groups accessible only for certain users, only accepted members can see who's in the group and what they post.
Communities
Display the top trending communities to your users.
Communities
Display a list of recommended communities to your users.
Communities
Manage community categories so users can easily find the communities of their interest.
Communities
Allow users to view the other members and moderators within a community.
Communities
Allow users to join the communities of their interest within your app.
Communities
Allow users to create their own community groups within your app.
Communities
Allow users to leave the communities within your app.
Communities
Verify a community group as an authentic account. Community will receive a badge as a presence of official status.
Stories
Stories
Stories
Stories
Stories
User Profiles
Display an avatar associated with this user.
User Profiles
Display the follower count of a user.
User Profiles
Display the number of posts from a user.
User Profiles
Users can establish new relationships by following each other, and interact with shared content.
User Profiles
Allow users to update information related to their profile such as display name, avatar, profile description, etc.
User Profiles
Allow users to search for other users using their display name.
User Profiles
Display a list of user's roles, such as admin or moderator.
User Profiles
Assign moderator (or custom) badges to distinguish various user roles.
Video Essentials
Video Essentials
Video Essentials
Video Essentials
Social Insights
Analytics
Access detailed engagement data and key statistics related to your platform and users whenever you want.
Social Insights
Analytics
See the number of new posts and comments created by users on your platform.
Analytics
Track posts with the most engagement and posts with popular comments.
Analytics
Analyze the most popular post types based on the number of posts created by users.
Analytics
Keep track of various feeds with the highest number of posts by users.
Analytics
Gain insight into your user engagement with data on users who post and comment.
Analytics
See the number of unique users who send messages in your network each day.
Analytics
Export a report showing active users in a selected date range.
Analytics
Access users whose posts have the most engagement.
Analytics
See an overview of new messages sent by users on your platform each day.
Analytics
Number of messages sent per hour presented in a heatmap for precise insights.
Analytics
Track and analyse the total number of messages created by channel.
Analytics
Export a report showing engagement data in a selected date range.
Moderation
Moderation
Content Moderation
Moderation
Content Moderation
Flagged posts are presented to the admin for further review and action. The admin can then choose to delete that content.
Content Moderation
Flagged comments are presented to the admin for further review and action. The admin can then choose to delete the comments.
Content Moderation
Allow community owners to decide whether a post is published on the feed for all members to see.
Content Moderation
Any content containing URLs can be monitored so that only specific domains are allowed.
Content Moderation
Automatically filter out profanity within chat channels. Specific keywords or phrases can be added to a global blocklist.
Content Moderation
The content is only marked as deleted. This means that the content still exists in the database.
Content Moderation
The content data, along with its reactions, comments and replies, are removed from the database.
Content Moderation
Rate limiting a chat channel controls the speed of messages that is published to all concurrent users in the channel.
User Moderation
Allow users to block other users.
User Moderation
Flagged users are presented to the admin for further review and action. The admin can then choose to mute or ban the user.
User Moderation
A muted user cannot send messages in a channel. However, muted users are still allowed to see the messages in a channel.
User Moderation
Admins can ban users to permanently remove them from a chat or group so they are no longer able to participate or observe messages in that channel.
User Moderation
Admins have the ability to impose a global ban on a user.
Administrators & Moderators
Create new user roles with customized permissions.
Administrators & Moderators
Network moderators can moderate all posts, comments, and users in all communities across the entire network.
Administrators & Moderators
Community moderators can moderate all posts, comments, and users in within a community.
Administrators & Moderators
Admins can promote and demote a user's role in a community.
Security
Data in transit is always encrypted with the latest TLS protocol.
Security
Data at rest is always encrypted via AES-256 encryption.
Security
Our API allows you to hard delete user data and content according to GDPR standards.
Compliance
Amity Social Cloud is SOC2 Type II certified.
Compliance
Amity Social Cloud is ISO27001 certified.
Compliance
Amity Social Cloud is GDPR compliant.
Infrastructure
Amity offers servers in the following locations: USA (North Virginia), Germany (Frankfurt), and Singapore.
Infrastructure
Amity Social Cloud supports Single Sign-On (SSO) with Security Assertion Markup Language (SAML) integration.
Infrastructure
Webhook Events is a great way you can extend and build custom functionalities on your own by receiving triggers from Amity Social Cloud.
Our Support Packages offer various levels of technical assistance. All agreements include standard support, with additional packages available to meet your specific needs.
MAU (Monthly Active Users) is the number of unique users (with uniqueness defined by the user-ID) that create or consume content on Amity Social Cloud servers through SDK or API within a monthly billing cycle. All service requests except authentication* are counted as MAU. MAU number is based on per-user instead of per-device, meaning that a user with the same user-ID with multiple devices will be counted as 1 MAU.
*Authentication service requests are Token, register device, register session.
Inactive users are the total number of users, with uniqueness defined by its user ID, created within the Amity Social Cloud account that does not establish any connection to any Amity Social Cloud network in the period of month MAU is being calculated.
Concurrent Connections are measured as the number of devices connected simultaneously to the Amity Social Cloud servers each day. We charge a daily rate of $0.05 per connection that exceeds the free quota. Each device counts as a separate connection. For example, if a user connects from two different devices, this counts as two concurrent connections.
File Storage is counted as the total amount of storage used by an account. This includes all images, videos, live-video and other files uploaded within an application across all Amity Social Cloud modules.
Each plan comes with different access to features and might have different limitations or free quotas. Additional fees will apply once you exceed the limitations or free quota of your plan for video service minutes viewed, maximum concurrent connections, number of images analyzed by the Image Moderation system and file storage. Inactive users overcharge fees will apply if the number of inactive users exceeds 10x of your MAU.
Any client regardless of their tier can get Enterprise Support for an additional fee. The plan is for clients who need faster and more consultative technical support which includes:
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