Game with live chat

Elevate Your Gaming Community with Public and Live Chats

Italo Orihuela
Italo Orihuela
Oct 19, 2023

One of the most effective ways to foster this engagement is through the integration of chat functionalities. In this tutorial, we will look into the world of online gaming communities and how the integration of public and live chats can significantly enhance the gaming experience. We will explore the concept of channels and subchannels, and how they can be utilized to create engaging and interactive gaming environments.

We will also discuss the different types of channels available in Amity’s Chat SDK, such as Community and Live channels, and how they can be tailored to suit your gaming community’s needs.

So, whether you’re a game developer or a community manager, this post will provide you with valuable insights on how to leverage chat functionalities to boost user engagement and satisfaction.


Before we dive in, here are a few things you’ll need:

  1. Familiarity with chat functionalities and their role in online communities
  2. Knowledge of Amity’s Chat SDK and its features
  3. An Amity Social Cloud Portal account
  4. An Amity Social Coud Console Account
  5. A UI or access to Amity Social Cloud UI Kits

Note: If you haven’t already registered for an Amity account, we recommend following our comprehensive step-by-step guide on how to create your new network.

Step 1: Understanding Channels and Subchannels

In Amity’s Chat SDK, communication is structured around the concept of channels and subchannels. Channels act as containers for subchannels, which represent individual topics or chat threads. This hierarchical structure allows for easier navigation and management of different conversations within a single channel. For instance, in a gaming context, a channel could represent a specific game, while subchannels could represent different game levels or player teams.

Step 2: Exploring Channel Types

Amity’s Chat SDK offers several channel types, each designed to match a particular use-case. For gaming communities, the most relevant types are the Community and Live channels.

Community Channel

The Community channel is a public chat channel that can be discovered by all users and admins. It’s perfect for fostering open discussions, team collaborations, and fan interactions. All users can join the community without an invitation, and features such as @mention user and @mention all users are supported.

For example, in a game like Fortnite, a Community channel could be used to discuss strategies, share game updates, or even organize in-game events. The @mention feature can be used to draw attention to specific users or to notify all users of important announcements.

Live Channel

Live channels, on the other hand, offer a more exclusive environment. These channels can only be discovered by members, but users and admins can invite others to join. This makes Live channels ideal for one-time events or exclusive game sessions.

For instance, in a game like Among Us, a Live channel could be created for a specific game session. Only the players involved in that session would be able to access the channel, making it a private space for discussion and strategy planning.

Step 3: Implementing Channels in Your Gaming Community

Once you’ve decided on the type of channel that suits your needs, the next step is implementation. With Amity’s Chat SDK, you can create, update, delete, and query subchannels within a channel, managing each subchannel individually. This gives you the flexibility to tailor your chat environment to your community’s needs.

Step 4: Moderating Your Channels

Moderation is crucial in maintaining a healthy and respectful gaming community. Amity’s Chat SDK allows moderation actions such as banning, unbanning, muting, and unmuting users at the channel level. This ensures that moderation decisions apply to all subchannels within the main channel, providing consistent management across different conversations or topics.

Final Thoughts

Integrating public and live chats into your gaming community can significantly enhance the user experience. By understanding and leveraging the features of Amity’s Chat SDK, you can create a dynamic and engaging environment that fosters interaction and boosts user engagement. Whether you’re hosting a massive multiplayer online game or a small indie game community, the power of chat functionalities should not be underestimated. So go ahead, explore the possibilities, and elevate your gaming community to new heights.