Customer Support Automation

Guarantee customer satisfaction

Save costs and provide a better experience with automated customer service.

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Deliver excellent customer service

Providing personalized customer service is one way to establish a positive and lasting relationship with your users. Delight them by providing a customized support experience tailored to their needs through Amity Bots.

Optimized workforce

Discover how chatbots can assist agents or vice versa in utilizing resources and shortening response times while reducing costs more thoughtfully. Use Amity Bots to answer customer inquiries and provide support instantly.

Provide customer service 24/7

Customers want to support brands they can rely on. Build trust and engagement with customer service that reaches them anytime, anywhere. Amity Bots can provide instant and interactive chat experiences helping you resolve customer issues without any delays.

Know your customers through information collected by bots

Customers want brands to know what they need, even before realizing it. Chatbots can retain customer information, so next time your customers reach out to you, you know how to address their issues instantly.

Powering social experiences for 10M+ end users

Start building social experiences with Amity Social Cloud SDKs

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