Customer Support Automation

Guarantee customer satisfaction

Save costs and provide a better experience with automated customer service.

Chatbot automating customized customer service in apps and websites.

Deliver excellent customer service

Providing personalized customer service is one way to establish a positive and lasting relationship with your users. Delight them by providing a customized support experience tailored to their needs through Amity Bots.

Amity Bots answering customer inquiries and providing support to users.

Optimized workforce

Discover how chatbots can assist agents or vice versa in utilizing resources and shortening response times while reducing costs more thoughtfully. Use Amity Bots to answer customer inquiries and provide support instantly.

Provide customer service 24/7

Customers want to support brands they can rely on. Build trust and engagement with customer service that reaches them anytime, anywhere. Amity Bots can provide instant and interactive chat experiences helping you resolve customer issues without any delays.

In-app chatbot customer support being available 24/7.
Bots collecting information about customers.

Know your customers through information collected by bots

Customers want brands to know what they need, even before realizing it. Chatbots can retain customer information, so next time your customers reach out to you, you know how to address their issues instantly.

Easy to deploy and cost-effective

Deploy Amity Social Cloud SDKs as quickly as a few days. No need for upfront payments or contract commitments to get started.

Use data to help you understand and serve customers better

Creating your in-app social network enables deeper engagement and interaction between customers and your app, allowing you to understand their preferences and provide them with tailored promotions, products, and content.

Explore Our Social Features

Amity Social Cloud enables you to quickly add white-label social features to your app or website with our ready-to-use SDKs and API.

Chat messaging in an app
Fuel user engagement with seriously powerful in-app chats 

Our in-app Chat SDK can help you develop the communication features your users need to connect and interact with each other anytime, anywhere.

Add Chat
User profiles and forums in an app
Profiles & Forums
Unite your community with user profiles and forums

Harness the power of communities within your app with Profiles and Forums, allowing users to engage with each another and share their thoughts.

Add Profiles & Forums
Social feed with posts in an app
Deliver content that matter with personalized activity feeds

By adding Feeds to your app, your users can get relevant updates via algorithmically ranked content and express themselves with likes and comments.

Add Feed
Live video streaming in an app
Make your product memorable with immersive video features

Easily elevate your user experience and retention with interactive and popular video features such as in-app Video Stories and Live Streaming.

Add Video

Powering social experiences for 20M+ end users

Amity customersAmity customers