Customer Support Automation

Guarantee customer satisfaction

Save costs and provide a better experience with automated customer service.

Chatbot automating customized customer service in apps and websites.

Deliver excellent customer service

Providing personalized customer service is one way to establish a positive and lasting relationship with your users. Delight them by providing a customized support experience tailored to their needs through Amity Bots.

Amity Bots answering customer inquiries and providing support to users.

Optimized workforce

Discover how chatbots can assist agents or vice versa in utilizing resources and shortening response times while reducing costs more thoughtfully. Use Amity Bots to answer customer inquiries and provide support instantly.

Provide customer service 24/7

Customers want to support brands they can rely on. Build trust and engagement with customer service that reaches them anytime, anywhere. Amity Bots can provide instant and interactive chat experiences helping you resolve customer issues without any delays.

In-app chatbot customer support being available 24/7.
Bots collecting information about customers.

Know your customers through information collected by bots

Customers want brands to know what they need, even before realizing it. Chatbots can retain customer information, so next time your customers reach out to you, you know how to address their issues instantly.

Easy to deploy and cost-effective

Deploy Amity Social Cloud SDKs as quickly as a few days. No need for upfront payments or contract commitments to get started.

Use data to help you understand and serve customers better

Creating your in-app social network enables deeper engagement and interaction between customers and your app, allowing you to understand their preferences and provide them with tailored promotions, products, and content.

Solutions

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Customer Engagement

Integrate social features into your app, enrich experiences, and boost customer engagement.

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Customer Engagement

Integrate social features into your app, enrich experiences, and boost customer engagement.

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Community Engagement

Provide communities around your brand a way to connect and increase customer loyalty, retention, and interest.

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Community Engagement

Provide communities around your brand a way to connect and increase customer loyalty, retention, and interest.

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App Engagement

Integrate social features into your app to enhance the user experience and boost engagement.

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App Engagement

Integrate social features into your app to enhance the user experience and boost engagement.

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Employee Engagement

Enhance the employee experience for your workforce.

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Employee Engagement

Enhance the employee experience for your workforce.

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Social and Live Commerce

Transform online shopping into a rich and engaging experience by implementing in-app streaming and video features.

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Social and Live Commerce

Transform online shopping into a rich and engaging experience by implementing in-app streaming and video features.

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Customer Support Automation

Save costs and provide a better experience with automated customer service.

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Customer Support Automation

Save costs and provide a better experience with automated customer service.

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Marketing And Sales Automation

Maximize marketing and sales performance through chatbot automation.

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Marketing And Sales Automation

Maximize marketing and sales performance through chatbot automation.

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Chatbot and AI Solutions

Build and launch personalized services using custom chatbots and AI solutions.

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︁

Chatbot and AI Solutions

Build and launch personalized services using custom chatbots and AI solutions.

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Powering social experiences for 10M+ end users