Categories
- Airline – Airline policies and procedures, such as seat reservation, ticket pricing, promotion deadlines
- Automotive – Automotive knowledge, such as vehicle accessories, load capacity, current promotions
- Bank – Banking knowledge, such as required documents for account closure or authorization, procedures for closing savings accounts and opening new accounts
- CRM – Membership knowledge, such as how to sign up, check points, use points, and calculate reward points
- Health Care – Medical knowledge, such as dental care for patients and medications for hypertension
- Human Resources – Employee healthcare benefits, including insurance coverage, reimbursement policies, and specified healthcare providers
- IT Gadget – User questions, including mobile phones with excellent cameras and a comparison between smartphones
- Tech Support – LAN configuration, password retrieval, and WiFi router setup
