Reports
Everything our labs have shipped and written up — white papers, project write-ups, and the models behind them. For peer-reviewable preprints, see Research Papers.
Agentics LabsBuilding a Customer Support Copilot Agent: From Test Cases to ROAD-Optimized Production
Build a Customer Support Copilot Agent with test-driven development, ROAD optimization, and dual-metric evaluation for Thai insurance workflows.
Agentics LabsComparing Role-Based and Skill-Based Agentic AI Architecture
Compare Role-Based vs Skill-Based AI architectures to boost accuracy 2.3x and cut costs 54% for enterprise deployments.
Voice LabsSubjective Evaluation Methods for Thai TTS Models
Explore how MOS and Elo rating systems provide reliable, human-centered assessments of Thai Text-to-Speech naturalness and accuracy.
Agentics LabsAmity Agent v3.1
A 3B active-parameter agentic model that ranks #9 on τ²-bench Retail and #4 on Airline, outperforming GPT-5, Claude Opus 4, and models 100× its size.
Agentics LabsInflumatch AI: AI-Driven Multi-Agent KOL Selection
A smart solution for precise KOL selection using multi-agent AI architecture, reducing manual complexity while ensuring consistent accuracy.
Agentics LabsROAD: Optimize AI Prompts Without Manual Datasets
An automated framework for optimizing AI prompts without requiring manually curated datasets.
Agentics LabsBoosting Text-to-SQL Accuracy 7× with GEPA
A novel approach that boosts Text-to-SQL accuracy by 7x through guided error-pattern analysis.
![Agentic AI for Deep Data Analysis [White Paper]](/arac/cdn/688c8528706936e3d80ead47_6874de15bdde1d9ca56cf2b3_-White-Paper-Agentic-AI-for-Deep-Data-Analysis.webp)
Agentics LabsAgentic AI for Deep Data Analysis [White Paper]
White paper exploring how agentic AI enables deep, multi-step data analysis for enterprise use cases.
Agentics LabsSmarter Multi-Agent AI for Data Analysis
Multi-agent architecture for complex data analysis tasks with improved accuracy and explainability.
Voice LabsThai Voice Call Keyword Extraction Using Generative AI
Leveraging generative AI to extract meaningful keywords from Thai voice calls for business intelligence.
Voice LabsTurn Call Transcripts into Strategic Insights with KM-Insight's AI Analytics
Transform call center transcripts into actionable business insights at scale using AI analytics.
Voice LabsSmarter, Scalable Thai Speech-to-Text Technology
Deep dive into fine-tuning speech-to-text models for Thai language with improved accuracy and scalability.
Voice LabsReal-Time Voice API
A real-time voice API that replicates OpenAI capabilities at 4x lower cost with higher accuracy.
Voice LabsSpeech Emotion Recognition
Detecting and classifying emotions from speech signals for enhanced customer experience analytics.
Voice LabsChat Auto Wrap-up
Automatically summarize and wrap up chat conversations to reduce agent after-call work.
Voice LabsVoice Auto-QA
Automated quality assurance for voice interactions using AI-powered scoring and analysis.
Agentics LabsNLQ Optimizer
Optimizing natural language queries for improved database interaction accuracy.
Agentics LabsDocument Search Optimizer V.2
Second generation document search with enhanced retrieval accuracy and multi-modal support.
Agentics LabsAmity Document Search Optimizer
AI-powered document search optimization for enterprise knowledge management systems.
Agentics LabsTRAG Leaderboard
Benchmarking Thai Retrieval-Augmented Generation systems across multiple evaluation dimensions.
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