Provide personalized brand experience
Build, run, and launch customized campaigns using your chatbots. Market the most relevant information to your customers based on their behavior. Use bots to create out-of-the-box marketing promotions to engage with your users.
Connect to all chat channels – LINE, Facebook, Webchat or even chat on your mobile app – and respond to every user in one single platform.
User Profile and Context
Amity bots can summarize every user interaction with your agent and push information to your CRM to further enrich your customer’s profile.
Amity bots have an AI-powered language processing engine to ensure the chatbot understands your customers and selects the best actions from chatbot logic flows.