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What's New in Amity Social Cloud: September 2024

Welcome to the September edition of our monthly product updates. This month, we have several exciting new features and enhancements to our insight module and console.

Here is what’s new this month 🎉

  • {{pu-insights="/cta"}} - Enhanced Social Insights, Faster Research and Accuracy
  • {{pu-console="/cta"}} - Post as Brand Directly from the Console
  • {{pu-console="/cta"}} - Pin Posts in Community Feeds

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Enhanced Social Insights: Faster Research and Accuracy

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Our upgraded Social Insights now provide faster research, improved analyze module accuracy, and enhanced sentiment analysis. Sentiment analysis now also includes videos and images, with improved sentiment insight summaries and more user-friendly reports. Gain deeper insights and ensure clarity in your research with our new Social Insights!

Explore further 🔍

Post as Brand Directly from the Console

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Post as your brand on Console! Switch between personal and brand posts, upload a brand profile picture, and get an ‘official’ icon for brand posts to boost visibility and recognition.

Explore further 🔍

Pin Posts in Community Feeds

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We’re excited to introduce a new feature for community managers: the ability to pin and unpin posts within your communities. You can add up to 20 posts to the community's pinned collection, ensuring members have easy access to frequently referenced content. You can also feature critical posts at the top of the community feed, keeping it prominently visible for announcements or guidelines, perfect for high-impact content.

Explore further 🔍

Thank you for staying updated with Amity Social Cloud. We're excited to bring you more updates soon. If you haven't already, be sure to subscribe to our newsletter for the latest updates.

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