What's New in Amity Social Cloud, October 2023

Welcome to the October product update of Amity Social Cloud! We're excited to announce some significant additions and enhancements this month.

Product Announcements

Analytics Dashboard

We are thrilled to introduce our newly launched free analytics dashboard, now accessible to all users. Easily located through the Amity Dashboard, simply navigate to the 'My Dashboard' button in the sidebar upon logging in to your Amity portal.

This powerful tool offers:

  • Widgets displaying chat and social module data
  • Ability to download widget data in CSV format

Leverage the dashboard to gain valuable insights into the activity and engagement levels of your community. Analyze trends over time, facilitating informed decision-making and measurement of your growth trajectory. Stay tuned for our upcoming Premium dashboard, which will provide even more comprehensive data analysis and detailed insights on a per group basis.

Post Impression and Reach Analytics

We are pleased to introduce the latest addition to our Social Module - Post Impression and Reach Analytics. This feature offers valuable insights into the reach of your social content, empowering informed decision-making and enabling you to align your strategies with our mission pillars.

Benefits of Post Impression and Reach Analytics:

  1. Gain deep insights into the reach of your social content within your audience, providing essential data for decision-making.
  2. This feature seamlessly aligns with our mission pillars related to analytics, allowing you to measure and analyze your social success metrics effectively.
  3. Simplify the measurement of Return on Investment (ROI) for your social efforts, optimizing your strategies for growth and success.

By introducing this feature, we continue to expand our analytics module and enhance the experience for our valued customers.

Available now for iOS SDK and Android SDK. We are actively working on implementing this feature to the TS SDK, adding more depth and versatility to our platform. For more details, please visit our documentation.

Message Previews

Message Previews allows you to conveniently preview your messages without opening each one fully. It provides a concise summary of incoming messages, including sender information and a snippet of the message content. With Message Previews, it's easier than ever to scan your chat list page and prioritize your communications effortlessly.

With Message Previews, managing your messages is smoother than ever. It's a significant addition to our SDK solution, designed to provide our users with valuable capabilities. For more details, please visit our documentation.

New Features

Moderator Badges for Comments

Introducing moderator badges for comments in iOS and Android UIKit! Regardless of whether you're utilizing our UIKit, the feature can be customized on your own UI. The SDK now provides additional data on the user’s community role in the comment payload, allowing for various customization use cases:

  • Display moderator (or custom role) badges alongside moderators' usernames in the comments.
  • Enable commenting as the community name itself, instead of the commenter’s personal display name.

These enhancements aim to elevate your user experience by emphasizing the contributions of community leaders, fostering a sense of trust and community within your app.  For more details, please visit our documentation.

User Management Search in Amity Console

The User Management Search improves administrators' experiences and streamlines community management efficiently.

Key Benefits of the User Management Search Function:

  1. Improved Efficiency: Administering user communities has never been easier. Quickly search for specific users, making tasks like user verification and content moderation more efficient.
  2. Enhanced User Experience: Our user-friendly search function empowers administrators to effortlessly locate and manage users within communities.

For more details, please visit our documentation.

Product Enhancements

Support for `file_id` parameter when creating messages is now available on Android and iOS SDK

This feature allows users to easily attach files to messages by utilizing the file_id parameter. It simplifies the process of sharing files within conversations on the Android and iOS SDKs. For more details, please visit our documentation.

If you have any questions, head over to our developer forum. It's a helpful space to get answers, connect with peers, and access valuable information. We're happy that you've made it this far. Until next month, we hope you have a great one.

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