Travel and Hospitality

Building happy and social traveller communities

Make every experience memorable for your valuable customers and increase loyalty and brand awareness.

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<underline> Enable communication and community building <underline> between customers

Take your customer experience to the next level by focusing on the power of communities and connecting customers to each other.

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Chats

Customers can communicate directly with other people, share their experience with traveller groups, or immerse themselves through Live Chats.

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Groups

Guests and travellers can explore, create, and join Groups of their interest while building a tight-knit in-app community.

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Feeds

Customers can get updates on personalized feeds from their favorite people and always be close to the action.

<underline>Upgrade your experiences<underline> through immersive features

Integrate interactive features into your app, allowing customers to review their experience and giving you the space to promote your brand, thus achieving greater awareness and engagement.

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Stories

Users can create short-form videos and distribute them to anyone in their community.

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Live Streaming

Allow customers to livestream their journey and share them within the community.

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Reactions

Users can react to messages, posts, and Comments, which are visible to others in the travel and hospitality hub.

Provide quality travel and hospitality experiences through a <underline>strong support system<underline>

Guarantee customer satisfaction at any time by integrating a strong and reliable support system, capable of resolving all of your most pressing needs.

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Chatbot

Offer all types of virtual services and push travel and hospitality promotions  through an AI-powered chatbot.

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Automated Customer Service

Customers can contact a live agent whenever their issue needs human support.

See what you can build

See what you can build with Amity Social Cloud. Get started with our use cases.

Use cases