Provide hyper-personalized updates based on customer profile, activity, and Groups and people they follow.
Customers can have a space to share their thoughts and interact with others.
Users can react to messages, posts, and Comments, which are visible to others.
Users can communicate via in-app messaging: 1-1 Chat, Group Chats, and Live Chats.
Users can explore, create, and join Groups of their interest and build an in-app online community.
Push and in-app notifications for Reactions, Comments, and mentions — because viewers don’t want to miss the important updates!
Automate FAQs and direct customers to the right information to explain your product or solve their common issues.
Create tailored campaigns to up-sell and cross-sell to the right customer using data collected from their in-app activity.