About the role:
As a Mobile Service Engineer, you will be responsible for providing the maintenance and correction of products, directly impacting the customer experience.
Your Day to Day:
- Work together with the UX designer and business analysts/project managers to understand customer requirements.
- Design solution architecture to solve the customer’s requirements based on Amity product suites and other external technology stacks.
- Develop application (web or mobile) using the products' API and SDK according to customer requirement
- Communicate with clients throughout the development and deployment phase
- Work with operations team to deploy applications into the client's environment
- Research and enable yourself on new technology that suits customer requirement
- Provide constructive feedback to the product team on any possible product improvement
Your experience includes:
- A minimum of 1 year of working experience in a related field would be desirable
- 3+ years of programming experience with one of the following stacks:
- NodeJS & ReactJS experience
- Android App Development
- iOS App Development
- Rest API and Websocket Experience
- Gitflow Experience
- Strong verbal and written skills in both Thai and English language
- Ability to communicate complex information in simple and clear terms to non-techie individuals
- Ability to deal with difficult customers and manage stressful conditions
- Good analytical and problem-solving skills
- Critical-thinker with attention to detail
- Immaculate writing and communication skills with great attention to customer care
- Flexible, self-learning, self-motivated, team-player, willing to work in a dynamic and fast-paced environment
- Flexibility to work on weekends and off-office hour shift (occasionally)
Our top candidates will have:
- Architectural knowledge/skills
What’s in it for you:
- Comprehensive Healthcare package
- Flexible hours
- Paid vacation
- Travel benefits
- Team outings, lunches, and bonding activities
- Work in our gorgeous office in Bangkok, Thailand
- Thai masseuse in the office (ooh la laaa)
- Work with distributed teams globally in Amsterdam, Austin, Bangkok, London, and Milan
- Visibility of your results and direct impact on the product
- A collaborative, respectful environment where your voice will always be heard
- Many More – We have a whole team dedicated to making Amity an awesome place to work!
