Technology in the workplace: myths vs truths

It's time to debunk these top three myths surrounding technology in the workplace.

November 5, 2020
Angelique Parungao

Technology has become an essential part of the modern-day workplace, thanks to its ability to digitize workflows, enable dynamic communications and open up knowledge-sharing channels. Yet despite these benefits, there are still many misconceptions preventing business owners from fully embracing it. This becomes a barrier to the growth and competitive advantage that can be unlocked with technology’s ability to make collaborative work instantaneous and easily accessible.

Here, we debunk the top three myths surrounding technology in the workplace and dive into the truths that employers should know.

Myth #1: It is difficult to introduce new technology

When workplace systems have been in place for years or even decades, upgrading or changing them can seem like a daunting experience. There is common anxiety about making errors with new tools, transferring huge loads of data or simply changing workplace behaviors and habits. The age-old idea that these advancements require years to implement with an expert team is usually the main barrier to real change happening.

Truth: Technology is easy if you have a user-friendly, all-in-one tool

In reality, introducing new technology to your workplace these days doesn’t need to be a grueling experience. Use a “less-is-more” approach when selecting your tools — one powerful all-in-one tool is much easier to introduce than multiple function-based ones that employees will have to juggle between. Plus, when a tool comes with recognizable features and a user-friendly interface, employees feel familiar with them and will need little introduction. For more tips on how to convince your employees to use new technology, check out our 5-step plan here.

Myth #2: Implementing technology in the workplace is expensive

With any new implementation in the company, high costs are an employer’s biggest concern. On top of the cost of purchasing the software itself, there’s often apprehension on the associated cost of time spent on training staff to use it effectively. This misconception leads to lengthy discussions over whether the benefits truly outweigh the costs, and it can ultimately mean that no change gets approved.

Truth: It’s an investment and it will save money in the long run

First, it’s important to establish that cost-effective tools do exist, particularly when you search for all-in-one tools that can answer multiple uses in one platform. Secondly, it’s crucial to overlook the upfront costs of technology and approach it as an investment for long-term efficiency and profitability. In fact, sticking with inefficient, old systems is more likely to damage your profits with delays, miscommunication and double work causing reduced productivity and output. For employers who are particularly doubtful, most products are more than happy to share free demos, key ROI numbers and case studies to ensure that it truly provides the solutions you are looking for.

Myth #3: More technology, less interaction

Many employers fear that too much technology in the workplace diminishes the amount of human interaction amongst their staff, in turn hurting workplace culture and staff relationships. The idea that staff will feel more disconnected with online chats replacing face-to-face discussions causes concern that isolation and absence rates will rise as a result.

Truth: There is more interaction — and it’s even easier to collaborate now

In reality, technology has actually made people in the workplace interact more than ever. For instance, staff and managers can now collaborate even when they are dispersed across various branches and locations. With remote working on the rise, this is crucial for keeping communications and workflow streamlined. When employee apps also strengthen culture through transparency, commendations and knowledge-sharing, you’ll see retention soar from the inclusive and tight-knit working environment.

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